CHRP

Terms of Service

Clear terms. No surprises.

CHRP® is a performance and awareness tool. It is not a medical device, does not diagnose conditions, and does not determine fitness for duty.

Effective date: January 1, 2025  ·  Journey One LLC

1. Acceptance of Terms

By accessing or using CHRP® (the "Service"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to these Terms, do not use the Service. CHRP® is operated by Journey One LLC ("we," "us," or "our").

2. Description of Service

CHRP® is an Emotional Performance Intelligence platform. It reads your music listening behavior from connected streaming services (Apple Music or Spotify) to generate an EPI Score™ — a weekly measure of your emotional performance state. CHRP® is a performance and awareness tool only.

3. Important Disclaimers

CHRP® IS NOT A MEDICAL DEVICE. The Service does not diagnose medical or psychological conditions, does not determine fitness for duty or employment suitability, does not infer precise emotional states with clinical-grade accuracy, and is not a substitute for licensed clinical, psychological, or medical evaluation. EPI Score™ results should not be used as the basis for medical, psychiatric, employment, or legal decisions. Individual results may vary. CHRP® does not guarantee any specific performance outcomes.

4. Eligibility

You must be at least 13 years of age to use the Service. By using the Service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

5. Account Registration

You must create an account to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account at support@chrp.ai.

6. Streaming Service Connections

To use CHRP®, you must connect at least one supported music streaming service (Apple Music or Spotify). You authorize CHRP® to access your listening history and playlist data from connected services via OAuth. We do not store your streaming credentials. Your use of connected services remains subject to those services' own terms and privacy policies. Apple Music and Spotify are trademarks of their respective owners. CHRP® is not affiliated with, endorsed by, or sponsored by Apple Inc. or Spotify AB.

7. Individual Privacy

Your individual EPI Score™ and listening behavior data are private to you. In organizational deployments, organizations see only anonymous aggregate trends — never individual user data. This is a structural design property of the Service.

8. Intellectual Property

CHRP® is a registered trademark of Journey One LLC. EPI Score™ is a trademark of Journey One LLC. All content, features, and functionality of the Service are owned by Journey One LLC and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.

9. Prohibited Conduct

You agree not to: (a) use the Service for any unlawful purpose; (b) attempt to gain unauthorized access to any portion of the Service; (c) interfere with or disrupt the Service or servers connected to it; (d) scrape, crawl, or otherwise extract data from the Service without authorization; (e) use the Service in any manner that could damage, disable, or impair the Service.

10. Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms. You may terminate your account at any time by contacting support@chrp.ai. Upon termination, your right to use the Service ceases immediately.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, JOURNEY ONE LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

13. Governing Law

These Terms are governed by the laws of the State of Ohio, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Franklin County, Ohio.

14. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email or by posting a notice on our website. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance.

15. Contact

Questions about these Terms? Contact us at legal@chrp.ai.

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